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Privacy Policy

Last Updated: 19 February 2025

Popout Tickets respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, including our website and mobile application (collectively, the “Platform”). Please read this policy carefully.

We may update this Privacy Policy at any time. Changes will be posted on the Platform with an updated “Last Updated” date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

1. Information We Collect

  • Personal Data: Name, email address, phone number, and demographic information (e.g., age, gender) provided when you register or use our services.
  • Derivative Data: Automatically collected data like IP address, browser type, and usage patterns.
  • Financial Data: Payment information is processed by third-party payment providers; we do not store this data.
  • Mobile Device Data: Device ID and location (if permitted) when using the Platform on a mobile device.
  • Third-Party Data: Information from third parties if you connect your account (e.g., social media).

2. Use of Your Information

  • Provide and improve our ticketing and event management services.
  • Process payments and manage your account.
  • Send updates, newsletters, and promotional materials (with your consent).
  • Analyze usage to enhance the Platform.
  • Prevent fraud and ensure security.

3. Disclosure of Your Information

  • Service Providers: Third parties that assist with payment processing, data analysis, and customer support.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Partners: For marketing purposes (with your consent).
  • Successors: In the event of a merger, acquisition, or sale of assets.

4. Security of Your Information

We use reasonable administrative, technical, and physical measures to protect your data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under Nigerian law, you have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for processing.
  • Object to or restrict certain processing.
  • Request data portability.
  • Lodge a complaint with the Nigeria Data Protection Commission.

To exercise these rights, contact us at info@popouttickets.com.

6. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time, subject to legal obligations.

7. Contact Us

For questions about this Privacy Policy, contact us at info@popouttickets.com.